A Message from the Chief Executive Officer - COVID - 19 Update
Dear Valued CINICO Member,
In accordance with the Government’s Shelter-In-Place directive, for your safety and the safety of our staff, our offices remain closed until further notice. We recognize that this may cause hardship for those who wish to collect cheques, but under the circumstances, this does not fall within the description of tasks which are permitted and as such, we apologize for any inconvenience caused.
Premium payments can still be made at Cayman National Bank (CNB). You will need to provide the bank with your name and Member I.D.. Payments can also be made online at CNB, RBC and Bank of Butterfield.
For urgent assistance with medical case coordination matters, members may call the respective number listed below based on first letter of the member's last name.
Member Distribution by First Letter of Last Name
Assigned Phone Contact
H, L, P, R, V, Y
M, W, X
B, C, F
A, D, E, I, K, N, O, Q, U, Z
G, J, S, T
For members receiving care in the USA, call 345 - 949-8101. Selecting Option 3 will direct after hours calls to 1-888-543-1328, our US network provider's call centre and Option #1 should be selected. You may also email:firstname.lastname@example.org for assistance.