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CINICO introduces CarePay

Sep 14, 2011

CINICO Care Pay Card Registration Form On October 1st, 2011 CINICO will be introducing its new instant insurance verification system, called CarePay.


CarePay will allow for simpler, more efficient, secure access to health care and also streamline the payment process for treatment at the Cayman Islands Health Services Authority (HSA).


The CarePay Card can be used globally for any medical or dental service with a Chief Medical Officer (CMO) or Chief Dental Officer (CDO) Pre-authorized Referral.


The new CarePay card will be the only accepted card that CINICO members need to have in their possession to access health care services and the card must be used with valid identification. Every CINICO member will be issued a new CarePay card which will contain information that will be used to verify coverage and benefits to the health provider. To receive their new CarePay card, CINICO members will only need to complete a simple, brief registration form, which will be distributed within the next few days, and return the completed form in the specified manner. Forms will be delivered to government employees by their Departments.


Statutory Authorities employees will receive the form from their Head Offices, while Seafarers and Veterans will receive theirs from their Association offices. Civil Servant Pensioners will be receiving their forms through the mail and clients of the Department of Children & Family Services will receive their forms from the DCFS.


Standard Health Insurance Contract (SHIC) plan holders (Affordable, Challenger & Silver) will receive their forms in the mail or they can collect a form from the CINICO office on Grand Cayman or at the Government Administration Building on Cayman Brac.


"It is extremely important that CINICO members complete and return the forms to ensure they get their new CarePay card before the end of September" said CINICO Chief Executive Officer Lonny Tibbetts, "the new CarePay card will replace the current CINICO card, which will no longer be accepted by health care providers after September 30th."


Mr. Tibbetts explained that "The new CarePay card will streamline the process of health care delivery, not only for patients, but is also much more cost effective for health care providers and insurance companies." Lizzette Yearwood, Chief Executive Officer of the HSA, explained that CarePay will validate coverage and guarantee payment for medical services at the hospital and clinics, allowing the HSA to increase revenue and reduce expenses.


About 90% of the authority’s budget comes from CINICO and private insurance companies that require claims processing. Each year, the HSA processes about 400,000 claims. "The CarePay card will make the entire bill-paying process much more user-friendly.


Patients will find that the system is very simple to use and will help to quickly clarify insurance coverage. We hope that this will be a model that other insurance companies will be able to adopt in the future so that all insured patients can benefit from this much simpler process."


For more information on CINICO or CarePay, please call the CINICO offices on 949-8101.

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