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Making a Complaint

You can make a complaint:

• In person at the CINICO (Cayman Centre, First Floor, Dorcy Drive, Airport Road)
• By telephone (345.949.8101)
• In writing to:
  • Ms. Firstname Surname
  • CINICO
  • P.O.Box 10112
  • Grand Cayman  KY1-1001
  • CAYMAN ISLANDS
• By email: foi.cin@gov.ky

When making a complaint, try to give us as much detail as possible, for example:

• What service, policy, person or aspect of the Portfolio/Ministry/Department you are complaining about.
• If appropriate, the date, time and location where an incident may have taken place and who may have been affected.
• Any expectations you may have had of CINICO services as a result of information provided or what the staff at CINICO may have said.
• Your name, address and contact details so that we can respond to your complaint.
• Anything else which you think would help to make your point and help us to investigate your concerns.

Last Updated: 2010-04-30