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CMN

Who We Are

Founded in 1995, CMN Inc., a Europ Assistance Company, is an international health management company that assists clients, including insurance companies and government entities, and their insured members to successfully navigate the increasingly complex global healthcare system with economic ease.

Our medical case management, North American and international proprietary provider networks, customized services, and technology are all seamlessly interwoven to ensure patients receive the best-possible medical care and service, while reducing and managing our clients’ risks and costs.

Our global reach

As a member of the Europ Assistance Group, the company that created the concept of Travel Assistance over 40 years ago, CMN is able to provide clients with access to an exceptional international network. With a presence on five continents, and a network consisting of over 7,000 acute care facilities and over 400,000 physicians and specialists offering assistance in over 130 countries, CMN is your most experienced and trusted partner for unrivalled access to the best medical care in the world.

  • Credentialed provider network in over 130 countries
  • Over $400 million in travel for treatment bills processed per year
  • Ground agents located in 208 countries and territories
  • 38 call centers located around the globe
  • An average of 11.5 million assistance cases opened per year
  • Over 8,000 medical transports each year
  • An average of 53.8 million phone calls per year
  • Over 6,800 employees worldwide
* Information is based on the entire Europ Assistance Group of companies.

What We Do

A significant medical diagnosis is always a stressful time, and CMN is there to help patients and their families when they need us most: 24 hours a day, seven days a week, and 365 days a year. Treatment for such a diagnosis can also be expensive for the insurance company or government paying for the treatment, and CMN is committed to ensuring that quality care is received at the lowest net cost.

CMN is a world-class, Third Party Healthcare Administrator (TPA) contracted by insurance companies, government entities, self-funded groups, and reinsurance/stop-loss carriers to manage medical care and assistance services for their insured members, anywhere in the world. We are experts in managing U.S. healthcare for international patients, managing healthcare for expatriates located around the world, and we fully adjudicate and pay domestic health claims for nationals in various countries.

We are dedicated to effectively managing the cost of healthcare so that our clients can offer insurance and funding to all their members, and ensuring that healthcare is affordable for everyone.

CMN ensures services are provided and applied within the concepts and practices of recognized quality-of-care standards, cost containment, and excellent customer service; regardless of where the insured member is located, or requires care. We provide an unusually high level of care and attention to your members (our patients), pride ourselves on providing exceptional customer service consistent with our entrepreneurial roots, and demonstrate a superior level of quality and integrity consistent with being owned by a leading global company.

To learn more about CMN, please visit our website at www.cmn-global.com.

Last Updated: 2010-06-07